Welcome to the FAQ page of Highness Investment LLC. Here, you will find detailed and trusted answers about various aspects of our services and products in the fields of trading and investment, whether you are new or experienced in trading, here you will find the needed information for a better understanding of how to trade with us, available accounts and more. We are here to help you make informed decisions and achieve the best results in your trading.
Highness Investment LLC is a prominent name in the financial technology sector, boasting headquarters and branches across the United States, the United Kingdom, the UAE, Turkey, and Malaysia.
Highness is distinguished by our legal standing as a worldwide investment company, as we are licensed and regulated by "The Act" International Financial Services Commission under license number 1465 2021 LLC. In addition, we are subject to financial oversight in Mauritius.
Highness Investment is a privately owned firm regulated in various jurisdictions, by a highly
-specialized team with backgrounds in Finance, Global Markets, and Technology.
Yes, Highness Investment LLC accepts every trader.
It is: https://www.highnessinv.com/
You can check if a site is legitimate with our support team at info@highnessinv.com. If you detect any suspicious sites pretending to be Highness, please report them to our support team as well.
To identify a fraudulent or scam website, watch for these warning signs:
-Unusual address bar contents, such as a wrong domain name or absence of 'https://' indicating a secure connection.
-Frequent grammatical errors and spelling mistakes.
-Alerts or security warnings from your internet browser.Avoid entering personal details on websites that seem dubious. If you come across any sites impersonating Highness, please report them immediately to info@highnessinv.com. For verification of a website's authenticity, especially if it claims to be affiliated with Highness, don't hesitate to contact our support team for confirmation.
No, Highness does not trade on behalf of our clients. However, clients can connect their trading account with a signal provider, an expert adviser, or a managed account service provider of their choice. It's important to be aware that we do not provide any advice on financial services.
Highness offers a variety of partnership programs including Introducing Brokers, and CPA Affiliate, as well as MAM & PAMM accounts. Detailed information can be found here.
Highness offers a diverse range of trading options, including Forex, Commodities, Indices, and Share CFDs, all accessible through the advanced and widely
-used MT5 platform.
The servers for our live trading are strategically situated in key financial centers, including New York, London, Cyprus, and Dubai.
Highness operates as a genuine STP/ECN Multi
-Asset broker, aggregating optimal bid and ask prices from extensive liquidity pools in global markets. The pricing comes from leading investment banks such as Goldman Sachs, Nomura, J.P. Morgan, also HSBC, Citibank, and RBS.
Highness is globally acclaimed by various organizations and publications for its exceptional services and premium offerings in the forex brokerage sector. Beyond just forex, Highness enables trading in indices and commodities via the MT5 platform, showcasing its versatility beyond traditional forex brokerage.Our core focus remains on ECN forex trading, but our expanded capabilities in offering top
-tier trading in indices and commodities have earned us wider recognition. Our ECN account is particularly noted for its ultra
-tight spreads, minimal commissions, and highly transparent trading conditions, setting industry benchmarks.
Highness functions not as a traditional broker but as an issuer of financial products. While we hold market
-making authorization on our license, similar to other providers, our approach differs. We source our liquidity from top
-tier investment banks and other providers, offering clients direct access to raw pricing without any dealing desk intervention, distancing us from the conventional market maker role.Our pricing structure aligns with a true ECN model. We offer raw pricing with a mark
-up, dependent on the account type, akin to practices of other providers. Importantly, this process is free from any dealing desk interference.
Protecting our clients' investments and data is important. We implement firm security measures and stay updated with global standards. Highness operates as a regulated provider of multi
-asset CFD trading services. The company places a strong emphasis on maintaining complete transparency in all its forex trading activities, especially concerning client funds.
Your funds are securely deposited with leading global banks.
Highness places all client funds in separate trust accounts with AA
-rated major international banks. The company adheres to the Financial Services Act 2007, implementing rigorous protocols and compliance measures for managing client accounts.
Highness keeps all client funds in segregated trust accounts at top
-tier global banks, distinct from the company's own finances. For detailed information on how your funds are managed in case of insolvency, please consult the legal documents available on our website.
We gather only the essential personal information needed to offer high
-quality products or services, fulfill legal and regulatory identification requirements, and prevent fraud. Your personal data is never sold to third parties for marketing. Our Privacy Policy details our approach to managing customer personal information.
Certainly, customer privacy is of utmost importance to us, and we implement rigorous policies and procedures to protect the data we collect. For an in
-depth understanding of how we manage your personal information, please refer to our privacy policy available here.
It's advisable to promptly change your MetaTrader 5 account data and secure client portal passwords. Ensure your passwords are stored securely, preferably not on devices that are shared or public. In the case of a security breach, it's crucial to alter your passwords immediately and contact us without delay to report the issue.
You can check Highness legal documentation here.
We offer the option of opening a Joint account. To initiate this process, each party must first register for a separate live account. Following this, please email us with a new, unregistered email address to be used for the joint account. The application must include Proof of ID and proof of residential address for both individuals involved.
To initiate a live account with Highness:
1. Select the ‘Register’ button located in the middle right
-hand corner of our website.
2. Opt for 'Live Account'.
3. Fill out the provided application form and attach the necessary documents for identity verification and address proof issued in your name.
4. Upon approval, you will receive an email containing your new account details.
For setting up a live trading account, Highness requires submission of identity verification documents in compliance with the Financial Services Act 2007. You can easily upload a clear image of these documents using a smartphone, digital camera, or scanner, either through your secure client portal or by emailing them to info@hignessinv.com.
Completing the online forms for a live trading account is quick and straightforward. By providing the necessary proof of identity documents along with your application, you can expect to have your account ready and operational within 24 hours.
To meet our requirements, you can submit any of the following documents, issued within the last 6 months, in multi
-color, clearly showing your name, issue date, and residential address (excluding PO Box addresses):
-Bank Statement
-Utility Bill (Gas, Electricity, Water, Phone)
-Government
-Issued Tax Document
-Certificate of CitizenshipIf none of these documents are available, you can provide a secondary photo ID with your address details, such as a passport, driving license, or National ID copy, provided it has not been previously used for identification purposes.
The verification of documents typically completes within a few minutes, though it can occasionally extend to a few hours or up to one business day. If you haven't received any updates on the status of your submitted documents, feel free to contact our live chat support or email us at info@highnessinv.com for assistance.
The verification process for your account typically ranges from a few minutes to one business day. Should you not receive any communication about the status of your account application, please feel free to reach out to our support team at info@highnessinv.com. Additionally, you can track the progress of your account application through your secure client portal.
Yes, you can open an account in your company's name. For compliance with our Know Your Customer (KYC) and Anti
-Money Laundering (AML) policies, we require identification from you. To facilitate the approval of your account application, please provide the following documents:Company Information:1. A copy of your company's constitution or articles of incorporation.2. Certificate of Incorporation.3. Details of directors and shareholders.4. Company proof of address, such as a utility bill or bank statement not older than 3 months.Note that the proof of address should be no more than 90 days old.
Highness Investment LLC offers three types of trading accounts, each differing in features and suitability based on your trading experience:1. Standard Account2. Highness Account3. Professional AccountTherefore, you should choose an account that matches your level of experience and investment goals.
-If you wish to start real trading with smaller amounts, the Professional Account might be the best choice for you.
-If you are an experienced trader looking to test different strategies, the Standard Account could provide you with such opportunities.
-And if you are new to trading, the Highness Account might be the ideal option for you to begin with.
All Highness account types are swap
-free accounts.
We accept the following currencies for account openings:
-AUD (Australian Dollar)
-USD (United States Dollar)
-GBP (British Pound Sterling)
-EUR (Euro)
-NZD (New Zealand Dollar)
-SGD (Singapore Dollars)
-JPY (Japanese Yen)
-CAD (Canadian Dollar)
-HKD (Hong Kong Dollar)
To ensure successful document uploads, they must conform to our specified file format and size requirements. Should you encounter any issues with this process, feel free to send your documents directly to our support team at info@highnessinv.com for further assistance.
If a document doesn't align with the criteria specified on our website, it will not be approved. In case of rejection by our account onboarding team, you'll receive an email explaining the specific reasons for non
-acceptance.Common reasons for document disapproval include:
-Document expiry (documents issued more than 3 months ago are not acceptable).
-Unclear document copy.
-Documents submitted as screenshots; we require actual documents or PDFs.
-Flashed or incomplete copies (missing corners or parts of the document).
-Proof of address documents must clearly display a valid residential address.
If you lack a valid proof of address at the time of your live account application, you may provide it later, as it is required only at the point of withdrawal. In the absence of a valid proof of address under your name, you can submit an alternative photo ID (such as your passport, driving license, or National ID), provided it hasn't been previously used for identification and contains your residential address. However, please be aware that without a valid proof of address, you will not be able to process a withdrawal request.
Highness maintains a policy of not accepting multiple applications from a single client; each client is limited to one registered email. To apply for an additional account, please use your originally registered email through your client portal. If you need to update your registered email to a new one, contact our support team with the necessary details:
-Full Name
-Old Email Address
-New Email Address
To set up a FREE $100,000 Highness MT5 demo account:
-Click the ‘Register’ button in the middle right
-hand corner of any page on our site.
-Opt for ‘Demo Account’.
-Complete the form with your details and submit it.Your demo account will be created instantly, and the login information will be sent to your registered email. You can then download the MT5 platform and start practicing trading forex and other CFD products.If you're already a Highness client, you can create your demo account directly from your client portal using this link. Remember, demo accounts are valid for 30 days.
Every Highness MT5 demo account is valid for 30 days, after which the login will expire. We advise new traders to practice on the demo account until they feel confident using the Highness MT5 platform and their trading strategy. If you need a demo account that doesn't expire, please feel free to email us at info@highnessinv.com.
No, demo accounts and live accounts, despite offering similar trading experiences, serve different purposes. Demo accounts are primarily intended for getting acquainted with the trading platform and for educational use. It's important to note that the specifications and performance in a demo account may not exactly replicate those in a live account.
Demo accounts are programmed to expire 30 days after creation. If your demo account is still within this period, please verify that you're using the correct account number, password, and server details provided in the initial email when opening the account.If necessary, you can request a password reset for your trading account through your client portal or by contacting our Live Chat support.
To modify your MetaTrader 5 trading account password:1. Open MetaTrader 52. Log into your account3. Go to 'Tools' or settings4. Select 'Options' or account settings5. Choose 'Change Password'6. Enter current password7. Set and confirm the new password8. Save changes9. Restart MetaTrader 5Remember, your MT5 password and client portal password are distinct from each other.
Highness permits the opening of multiple trading accounts. To set up an additional account, just log into your Client Portal and head to the ‘Accounts’ section, where you'll find the option ‘Open Additional Accounts’.
To update your residential address details, please contact us using your registered email at info@highnessinv.com including your latest residential proof of address stating your name and the new address details. The document confirming the address should be legible and not exceed 90 days.
For changing your registered email address, send an email to info@highnessinv.com with a self
-photograph holding your ID document near your face. Your email should include:
-The name in full as it appears on your account registration
-Your date of birth
-Your current residential address
-The email address currently on file
-Your new desired email address
-Your reason for this email changeOur team will review your request and guide you through the next steps after your email is received.
To update your contact number, please email info@highnessinv.com with a self
-photo holding your ID document next to your face. In your email, include:
-Full name (as it appears on your account)
-Date of Birth (DOB)
-Residential Address
-Current contact number
-New contact number
-Reason for changing your numberOur team will review your request and provide further assistance once your email is received.
While it's not possible to change the base currency of an existing trading account, you have the option to open a new trading account in your preferred currency at any time through your client portal.
To adjust the leverage on your account, first log into the Highness client portal with your email address and password by clicking the provided link. In the portal, select ‘My Accounts’ from the left
-hand menu. Locate the account for which you want to change leverage and click the gear cog icon in the table to initiate a request.You'll have access to your account's leverage options if it meets the equity requirements. To lower your leverage below 1:100, please contact our support at info@highnessinv.com.
-Note: Requesting increased leverage through your client portal entails acknowledging the heightened risk and potential for significant losses if not managed properly.
After reviewing our trading account types, if you need to switch your live MT5 account between Standard, Highness, and Professional, feel free to contact us by phone or email us at info@highnessinv.com.Please note that the account type cannot be changed once it has been used for trading. However, you always have the option to open an additional account of your preferred type through your client portal.
To associate your account with a new affiliate or to change your current affiliate, please log into your client portal and complete the IB (Introducing Broker) change form.After submitting the form, our team will examine your request and provide you with an update once the review is complete.
You will receive daily account statements via email only on days when there is trading activity in your MT5 account. Additionally, a monthly account statement will be sent to you on the first day of each new month, regardless of whether there was any trading activity or not.
To check your trading accounts' deposit and withdrawal history, go to the 'Transaction History' section within your secure client portal.
To maintain high execution speeds, accounts that are inactive for 90 days are disabled.Should your account become inactive after this period, it will be archived. If you want to resume trading with Highness, you can request a new trading account through your client portal.
No, Highness does not impose any inactivity fees on accounts. We also do not charge any subscription or account maintenance fees.
Please note that due to our compliance policy, we cannot delete a live trading account, but we can assist in closing it. For account closure, email us from your registered address at info@highnessinv.com for verification and processing. Before emailing, ensure the following:1. Close all open or pending trades.2. Access the client portal.3. Initiate a withdrawal or transfer of any remaining funds between trading accounts.4. Once the account is empty, it will be automatically archived if inactive for 90 days.To permanently delete your profile with Highness, complete the Account Closure Form.
To unsubscribe from our mailing list, simply click the 'Unsubscribe' button in any of our emails.
To proceed with closing your trading account profile, please complete the account closure form available here. Before submitting the request, make sure all trading accounts are free of open positions or pending orders and that there are no remaining funds in the accounts.
If you've forgotten the password for your secure client portal, just click here to reset it. A temporary password will be sent to the email address you have registered with us.
Credit and debit card deposits are indeed accepted. If your card is 3D secure code verified, you can immediately carry out the transaction through your client portal.For cards lacking 3D secure code verification, a card verification process is necessary. You must upload a valid copy of your card to your client portal, ensuring it is registered in the same name as your trading account. Once uploaded, our operations team will promptly review the submission. Upon successful verification, you will be able to proceed with funding your account.
To deposit funds into your Highness MT5 trading account, you can follow these steps:
-Log in to your Highness client area.
-Click on the "Deposit Funds" or "Deposit" option, which is typically located in the "Accounts" or "Wallet" section of the platform.
-Choose your preferred deposit method. This may include options such as bank transfer, credit/debit card, electronic wallets (e.g., PayPal, Skrill, Neteller), or other available payment methods.
-Enter the deposit amount you wish to transfer to your trading account.
-Follow the on
-screen instructions to provide any necessary payment details and confirm the deposit.
-Review the transaction details carefully and confirm the deposit.
-Once the deposit is processed, the funds will be credited to your MT5 trading account, and you can start trading.
Highness permits clients to establish a trading account with a minimum deposit of only $20 USD or its equivalent in the account currency. Also, you have the option to create and maintain a live trading account even with a zero balance, and there are no fees associated with account maintenance.
If you haven't set up a 3D secure code for your card, our initial step is to verify the card. You'll be required to upload a valid copy of your card to your Client Portal, ensuring it's registered in the same name as your trading account. Our operations team will promptly review the uploaded card, and we accept both scanned copies and photographs. Once the card is approved by our operations team, you'll have the ability to make instant deposits at your convenience.
For your initial deposit using a credit card into your live MT5 trading account, verification is necessary if the card is not 3D secure code verified. To complete this process, you can send us a clear picture of the front of the credit card using a smartphone, digital camera, or scanner. Please email the image to info@highnessinv.com.
When you fund your account using online deposit methods like 3D Secure code Credit/Debit cards, Neteller, and Skrill, your deposit will be reflected instantly in your trading account. Domestic wire transfers take one to two business days. However, for international bank transfers, please anticipate a processing time of up to three to five business days.
Broker
-to
-Broker deposit transactions are indeed permitted. However, it's advisable to reach out to your other broker initially to verify if they also support 'Broker to Broker' transfers.If your other broker allows such transfers, you can proceed by filling out the Broker
-to
-Broker form, which is exclusively used for transferring funds from your other broker account to your Highness trading account.After completing the form, you can upload it to your secure client portal located here.
No, Highness does not facilitate the acceptance or sending of funds to or from third parties.
If your funds have been debited from your source account, but your request still shows as being processed, it's likely that the money hasn't yet arrived in our segregated client bank account.In this situation, we recommend providing us with a receipt from your source account confirming the successful transaction. Please ensure that the receipt includes your complete name, the deposited amount, and your bank information. You can send this transaction receipt to info@highness.com.
A deposit may fail for various reasons, such as insufficient funds in the funding source (e.g., credit card, Skrill, Neteller, etc.), the use of an incompatible card (e.g., American Express, a prepaid, or virtual card), limitations imposed by your financial institution, or incorrect card details.In the case of a deposit failure after confirming the above factors, we advise you to get in touch with your financial institution from which you are attempting to transfer funds.
In case you've utilized a Debit/Credit card for deposit, and you don't see the funds on the MT5 platform, it's possible that the transaction was unsuccessful due to a problem originating from your bank or financial provider, resulting in the transaction being blocked.Typically, most deposits are either instant or processed within a few hours. If you've been charged but the funds are not reflecting, we recommend contacting your financial provider to address and resolve the issue.
No, funds placed into a trading account do not accrue interest.
To deposit funds or reset the balance of your demo account, follow these steps:1. Log in to your client portal and go to the demo account section.2. Under the 'Reset Balance' column, click on the '$' sign option for the account you want to reset.3. Specify the desired balance for your demo account and click 'Confirm' to confirm the amount.
Our system deducts the credit proportionally, considering both your withdrawal request amount and the total deposit amount. For detailed information on this, please consult the Terms & Agreement.
This message indicates that there are currently active positions in your account with a hedged status. If you proceed with the withdrawal, it may lead to the closure of these positions.We kindly ask you to confirm that there are no open positions in your account that could be impacted before you initiate a new withdrawal request. If you encounter any difficulties in submitting a withdrawal request, don't hesitate to reach out to our helpful customer support team for assistance.
It's important to be aware that Highness solely covers the fees imposed by our own banks. However, during the transaction process, additional fees may be incurred by either the beneficiary bank or intermediary banks, which Highness does not cover.We recommend reaching out to your bank for further details and clarification regarding any potential additional charges.
Your withdrawal amount may have been divided into several transactions. We recommend allowing
3. 5 business days for the bank or system to finalize the payment process.
We are unable to reverse a card withdrawal once it has been processed. To address this issue, kindly reach out to your bank.Please keep in mind that the bank or system may require
3. 5 business days to finalize the transaction. If your bank indicates that the funds have been returned to Highness, kindly request them to provide the VROL (Visa Resolve Online) confirmation and forward it to info@highness.com.It's important to note that the refund process could take approximately
4. 8 weeks to complete.
If you've replaced your previous card with a new one, any funds withdrawn will still be directed to your existing bank account associated with the replaced card. To get more details on this matter, please reach out to your bank.Once you've confirmed the process with your bank, you can proceed to submit a credit card withdrawal request to access your funds.
Our current blockchain support includes the following:1. ERC20 USDT (with wallet addresses starting with 0x...)2. TRC20 USDT (with wallet addresses starting with T...)3. OMNI USDT (with wallet addresses starting with 1 or 3)
Highness clients can conveniently initiate online withdrawals by clicking the button located at the bottom of our withdrawal page. To complete the withdrawal, simply log in to your Highness client portal.Upon accessing the Withdrawal section, you'll be prompted to choose the deposit method you used to fund your account. If you have already withdrawn the entire initial deposit amount, please select the bank transfer option. This is because any profits earned must be withdrawn to a designated bank account in your name, aligning with our withdrawal policy and adhering to AML and CTF regulations.It's essential for clients to ensure there are sufficient funds available in their account to facilitate the withdrawal request. Failure to maintain an adequate balance may lead to the rejection of the withdrawal request.
Highness does not impose any internal fees for deposits or withdrawals. However, for International Bank Transfers, there is a minimum bank processing fee of 20.00 units in your account's base currency, charged by our bank.For the first international bank transfer each calendar month, Highness will cover this 20.00 unit fee on your behalf. For subsequent transfers, Highness will deduct this fee from the withdrawal amount before depositing the funds into your nominated bank account.It's advisable to contact your bank to inquire about any fees they might charge for their services.Please be aware that transactions involving overseas banking institutions may result in intermediary transfer fees from either party, which are separate from Highness. These fees are the responsibility of the client and are not covered by Highness.
Withdrawals are only processed during our regular operating hours, which are from Monday to Friday.
Withdrawal requests are handled based on the funding source from which they originated. After processing on our end, the arrival time of the funds can vary depending on the methods utilized.Payments routed through an electronic payment gateway typically arrive almost instantly, while refunds to Debit/Credit cards and bank wire transfers may take anywhere from 2 to 5 business days.
In accordance with our withdrawal policy, which aligns with Anti
-Money Laundering (AML) regulations and Counter
-Terrorism Financing (CTF) standards, funds must be withdrawn to the same source initially used for depositing into your trading account.If the original deposit source is no longer accessible, we require these funds to be withdrawn to a bank account held in the same name as your Highness trading account.If the card used for the initial deposit is no longer available, we will facilitate your withdrawal request via a bank transfer. To proceed, please follow these steps:1. Obtain an official letter from the bank or card
-issuing institution, confirming that the card used for your initial deposit is no longer in use. Please note that this letter must be issued by the financial institution and should not be handwritten.2. Provide a bank statement displaying the account holder's name, bank account details, and the transaction made using that card with Highness.You can send the requested documents to info@highnessinv.com. If you do not possess these documents, please contact your bank to request them.Once we verify your documents, we will remove the unavailable card from our system. At this point, you will be able to submit a withdrawal request via bank transfer through the client portal. Additionally, you can upload a bank statement for the nominated bank account to aid in identification purposes.
No, we cannot transfer funds from your trading account to another broker since we do not have a formal agreement in place with them.This situation categorizes the transfer to another broker as a third
-party remittance, which we are unable to carry out in compliance with our withdrawal policy, as mandated by Anti
-Money Laundering (AML) and Counter
-Terrorism Financing (CTFC) regulations.
Indeed, a withdrawal request can be declined for various reasons, which may include but are not limited to insufficient free margin, inaccurate banking instructions, or third
-party fund transfers.In the event that your withdrawal request is declined, you will receive an email detailing the reason for the decline and providing guidance on the next steps. If you have any inquiries or concerns, feel free to respond to the email or reach out to us via live chat, available 24/7.
Typically, bank wire transfer withdrawals may require up to 5 business days for processing. If it has been 5 business days or more since your withdrawal request was finalized, kindly reach out to our support team at info@highnessinv.com for further assistance.
We appreciate your communication regarding the handling of a client's trading account after their passing.Once we are informed of this situation, we kindly request that you email us the client's death certificate at info@highnessinv.com. Additionally, please provide a bank statement and bank details for the selected bank account. This will allow us to transfer any remaining funds from the deceased client's trading account to one of the following designated bank accounts:1. A bank account in the name of the deceased client, if still available.2. A bank account in the name of the beneficiary specified in the deceased client's Will. A copy of the Will must be provided.3. An Estate account in the name of the deceased. We will require a letter or equivalent document from the Executor.
To cancel your withdrawal request, please feel free to reach out to our support team via live chat or send an email to info@highnessinv.com.
You can move funds between your trading accounts with the same currency directly from your client portal. Just go to the "Transfer between Accounts" link located in the "Funds" section. In cases where you are transferring between accounts with different base currencies, the transfer will require manual processing.To initiate such a transfer, please send an email to our support team at info@highnessinv.com and provide the following details:
-Account Number (Transferring From):
-Account Number (Transferring To):
-The Amount to be Transferred:
Due to the different base currencies of your trading accounts, manual processing is required for the transfer. To facilitate your request, please send an email to our support team at info@highnessinv.com and include the following information:Transfer From (Account Number):Transfer To (Account Number):Transfer Amount:Please also be aware that the conversion will be conducted at the bank's spot rate, with an additional fee of +20 units in the base currency (levied by the bank). It's important to note that for HKD currency accounts, the fee is 150 units, while for JPY currency accounts, the fee is 2000 units.
Transferring funds between trading accounts with the same currency incurs no fees. Nonetheless, if you transfer to an account in a different currency, it's important to note the applicable currency conversion rate.Please be informed that the conversion is based on the bank's spot rate, with an additional fee of +20 units in the base currency (charged by the bank).
The spread is the gap between the bid and ask prices of a financial instrument, serving as a crucial measure of the asset's liquidity and associated transaction costs.
The bid price is the highest price that a buyer is willing to pay for an asset, while the ask price is the lowest price at which a seller is willing to sell.
Highness Investment offers unlimited trading opportunities, allowing clients to tailor their trading strategies to their individual needs and market conditions.
At Highness Investment, the minimum lot size that clients can trade is 0.01. This small lot size offers a great deal of flexibility, especially for those who prefer to trade in smaller volumes or who are looking to manage their risk exposure more cautiously.
The minimum spread on the EURUSD currency pair at Highness Investment starts from 0.0 pips.
Yes, Highness Investment LLC does offer a FIX API connection. It is an advanced trading tool designed for efficient and swift execution of trades. It offers direct access to liquidity providers and exchanges, facilitating real
-time market data and quick order processing. This platform is widely used by institutional traders and hedge funds. The key features of Highness Investment LLC's FIX API include low latency for rapid and accurate order filling, customizable parameters, high security with encryption protocols, direct market access, automated trading capabilities, real
-time market data. And price feeds, easy integration with existing trading systems, customizable reporting, support for MetaTrader 5, and dedicated technical support and guidance.
Positions can be held open indefinitely, provided there is no expiry date associated with the product's contract.
Highness's trading prices open and close at the following times:
-Opening: 00:01 MetaTrader 5 Server Time on Monday.
-Closing: 23:57 MetaTrader 5 Server Time on Friday.Note that trading hours vary for each instrument. To check an instrument's trading hours:1. Navigate to the Market Watch area in the trading platform.2. Right
-click on the desired product.3. Select 'Specifications'.For detailed information on specific products, check the relevant product section on our website.
The rollover at Highness takes place at 00:00 Server Time, which corresponds to GMT+2, or GMT+3 during daylight saving time.
Forex traders have several risk management techniques at their disposal, with stop loss and limit orders being the most common. Within the MetaTrader 5 platform, stop loss orders are used to automatically close a position at a specified price to cap potential losses. Similarly, limit orders restrict the maximum price paid for a position, functioning much like stop loss orders but for controlling purchasing costs.
Earning profits in Forex trading involves either buying at a lower price and selling at a higher one, or selling at a higher price and then buying back at a lower one. Leverage allows you to deposit a smaller amount of money to gain the same buying power as if you were directly trading the currencies in full.
Highness obtains its pricing from leading investment banks through prime providers, this pricing is then relayed to you. The pricing providers might further source their prices directly from the market or exchanges.
No, we do not provide individual trading advice that could influence your trading choices. Trading in Forex and CFDs carries a high level of risk and may lead to the loss of your capital. It's important to only invest what you can afford to lose and to fully understand the risks involved. Leveraged products might not be appropriate for every investor. Prior to trading, consider your experience level, investment goals, and if needed, seek independent financial advice. We also recommend reading our legal documents thoroughly to grasp the risks before making any trading decisions.
Yes, Highness provides extensive educational resources for its clients. This includes regular webinars, comprehensive online tutorials, and a variety of video trading tutorials. Additionally, there are tutorials specific to the MT4/MT5 platforms, videos on smart trading tools, and various new releases that are regularly updated and available online.
Retail traders are safeguarded against losing more than their account deposit through negative balance protection, a feature not universally offered by brokers. If your Highness account goes into negative balance, contact us at info@highnessinv.com for support.We'll review if your account is eligible to be reset to a zero balance*, allowing you to continue trading. Note that negative balances from trading abuse (like using excessive leverage during high volatility) are subject to case
-by
-case review and might not qualify for this protection.It's rare for such situations to occur, so we advise staying alert to market conditions and ensuring your account is adequately funded.
Our MetaTrader 5 platform is programmed to automatically close your positions when your margin drops to 50% (stop out level). However, this is not a foolproof method to prevent your account from going into negative equity. We suggest maintaining an account balance that exceeds your required margin. In case the stop level is hit, your open positions will be closed at the next available market price.Market gaps during weekends or major holidays, when liquidity is low, might increase the risk of your positions being stopped out and your account going into negative equity. We recommend using stop
-loss orders to manage risk and regularly checking your account's margin level. Remember, you are liable for any negative balance in your trading account.
Yes, our platform supports hedging and scalping trading strategies. With our competitive low spreads and extremely fast execution speeds, we are a favored choice for scalpers and EA traders globally.
No, trading Forex is now more affordable and accessible than ever. Traders can engage in trading using Highness accounts with institutional
-grade pricing starting with a minimum deposit of just $20 and leverage of up to 1:1000. However, it's crucial to keep in mind that while leverage can significantly increase potential profits, it can also magnify losses.
Forex is often described as one of the most equitable and transparent markets globally, attributed to its vast number of participants and the immense volume and frequency of transactions. Due to this, no single nation or financial institution has the power to fully dictate the movement of a currency.
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The most traded and liquid currency pairs typically involve those from countries with stable political systems and reputable central banks.Currency pairs paired with the US dollar, known as the 'majors', are especially popular and constitute about 85% of Forex transactions. The most frequently traded pairs include the EURUSD, USDJPY, GBPUSD, AUDUSD, USDCHF, and USDCAD.
Holding a long position is akin to initiating a BUY transaction, while a short position is comparable to engaging in a SELL transaction.
If your account balance turns negative, it's advisable to get in touch with your account manager or contact our support team to explore the available options for you.
In forex trading, 'gapping' often happens when the currency market reopens after a weekend or rollover. This is when there's a sudden leap in the price of a currency pair from one level to another, often due to market volatility and limited liquidity.Sometimes, there might not be a chance for you to place an order or for the trading platform to process an order between these two different price points. A possible consequence of this is that stop
-loss orders might be fulfilled at less favorable prices, which could be higher or lower than expected, depending on your trade's direction.
Highness Investment does not offer Netting account types on its platforms. However, if you have specific requirements or need clarification, it is recommended to contact their support team directly at **info@highnessinv.com** for detailed assistance.
When you trade with leveraged CFDs, you can open positions larger than your account balance, which means a small market movement in your favor can lead to a substantial profit, while a small movement against you can cause a significant loss. If the CFD's price you're trading rapidly moves or gaps against you, there's a possibility of losing more than your account balance.While our aim is to close your position when the margin level falls to 50% of the required margin (the stop out level), we can't assure that your account won't go into a negative balance. You'll be in a margin call if the margin level drops to 80% of the required margin. At this stage, the position will change color on your trading platform, signaling you to take action, like reducing exposure or adding funds to your account. If the margin level decreases by an additional 50%, the platform will automatically begin closing positions.
A dividend adjustment occurs for a Share CFD or Index CFD position when there is a dividend payment in the underlying market. The ex-dividend date marks when a stock begins trading without its dividend.
-For holders of Share CFDs or Cash Index CFDs, a dividend is either credited or deducted based on their position's direction. If you have a buy position and hold it overnight into the ex-dividend date, you'll receive the dividend. Conversely, if you have a sell position and hold it overnight into this date, the dividend will be deducted from your account.
-For Cash Index CFDs, the dividend adjustment is factored into the daily swap rate calculation.
The term 'Forex' refers to the foreign exchange market, a global marketplace for trading currencies. It involves the buying, selling, and exchanging of currencies at current or determined prices and is the largest financial market in the world. Forex enables central banks, institutions, and individual traders to convert one currency into another, and its rates fluctuate based on various economic factors, including interest rates, inflation, and political stability.
The most effective trading strategy for Forex trading varies depending on the trader's goals, risk tolerance, and market conditions. Each strategy has its own set of risks and benefits, and the best approach depends on the individual's expertise, market understanding, and financial objectives. It's often recommended for traders to have a solid understanding of risk management and to test strategies with a demo account before implementing them in live trading.Common strategies include:1. Day Trading: Involves making multiple trades within a single day, capitalizing on short-term market movements.2. Scalping: A rapid-fire trading style that seeks to profit from small price changes, often entering and exiting trades within minutes.3. Swing Trading: Focuses on taking advantage of price "swings" in the market over a period of days to weeks.4. Position Trading: A long-term strategy where traders hold positions for extended periods, often based on fundamental analysis.5. News Trading: Capitalizes on market volatility around major news events.6. Technical Analysis: Relies on historical price patterns and charting tools to predict future movements.
Several fundamental and technical factors contribute to the movement of exchange rates. Key influencers are interest rates, inflation rates, and the political stability of a country. Occasionally, governments engage in buying or selling their currency to manipulate its value, aiming to impact the broader economy. This practice is termed 'central bank intervention' and can substantially affect a currency's value. Due to the vast and varied nature of market participants in Forex, no single factor can dominate or influence the market over an extended period.
The Forex market operates continuously for 24 hours. It starts in Wellington, New Zealand, and progresses across the globe, following the start of the business day in each financial hub. The primary centers for Forex trading are Tokyo, London, and New York. Trading in the Forex market begins on Sunday at 5:00 pm (GMT-5) and concludes on Friday at the same time (5:00 pm GMT-5).
The primary players in the Forex market include central banks, commercial banks, and investment banks. However, with the rise of the internet, access to the Forex market has expanded significantly, leading to a surge in non-bank participants. Currently, the market also comprises large multinational corporations, money managers, licensed dealers, currency brokers, and individual investors.
A 'Rollover' adjustment in trading refers to the process of extending the settlement date of an open position in the Forex market. When traders hold a position open past the close of the trading day, it needs to be rolled over to the next available trading date to avoid delivery of the currency.This involves closing the position at the daily close rate and reopening it at the new opening rate the next trading day.Rollover adjustments are significant because they include the calculation of swap points, which represent the interest rate differential between the two currencies in the pair. This means traders either pay or earn interest on their positions, depending on the direction of their trade and the interest rate differential. The process ensures the continuity of a trader's position in the market while accounting for these interest rate differences.
A swap in Forex trading is an interest fee that's either paid or earned by a trader for holding a position overnight. It's essentially the cost or benefit of carrying a trade over to the next trading day. This rate is determined by the difference in interest rates between the two currencies in the pair being traded.Remember, swap rates can vary based on market conditions and the broker's policies. It's also important to note that these rates can change daily due to fluctuations in the global financial market.To access and view swap rates on MetaTrader 5 (MT5), you can follow these steps:
-Open MetaTrader 5.
-Open the 'Market Watch' window by clicking on 'View' in the top menu and then selecting 'Market Watch', or by pressing Ctrl+M.
-Right-click on the currency pair of interest in the 'Market Watch' window.
-From the right-click menu, select 'Specification'.
-In the 'Specification' window, scroll down to find the swap rates for long and short positions. This section provides details about the swap fees applied to the chosen currency pair.
Highness Investment does not offer Netting account types on its platforms. However, if you have specific requirements or need clarification, it is recommended to contact their support team directly at **info@highnessinv.com** for detailed assistance.
Highness provides versatile leverage options, up to 1:1000 for currency pairs. The default leverage set for currency products is 1:400. You can modify the leverage level of your account via the Client Portal.
Highness Investment LLC provides you with a leverage up to 1:1000.
In trading, 'margin' refers to the amount of capital required in your account to open and maintain a trading position. It is essentially a deposit or collateral to cover any credit risk arising from the trade. If your account does not have sufficient free equity (your account balance minus any margin requirements for your open positions), you will not be able to open new positions. The 'free margin' displayed on your trading platform is the amount of money you have available to open new positions or maintain existing positions.The margin is calculated based on several factors:1. Current Price of the Base Currency Against USD: The margin depends on the current exchange rate of the currency pair you are trading, with one currency typically quoted against the USD.2. Size (Volume) of the Position: This refers to the total size of the trade you are placing. A larger position will require more margin.3. Leverage Applied to Your Trading Account: Leverage is the ratio of the trader's funds to the size of the broker's credit. For example, 1:100 leverage means that for every $1 in your account, you can control $100 in the market. Higher leverage means lower margin requirements, but also higher risk.
If your free margin is depleted, your positions will be automatically closed, or 'stopped out'. In some situations, if the losses incurred from these closed positions surpass your account balance, your account can end up with a negative balance.
The specific account balance at which a margin call is triggered and your account is subject to a stop out varies depending on your broker's policies and the terms of your trading account. Generally, a margin call occurs when your account equity falls below a certain percentage of the margin required to maintain your open positions. This percentage is predefined by your broker.For example, if your broker sets the margin call level at 50%, a margin call will be triggered when your account equity drops to 50% of the required margin. If the account balance continues to fall and reaches the stop out level, which might be set at a lower percentage (e.g., 20%), your broker will start closing your open positions automatically to prevent further losses and to bring your account equity back above the required margin level.It's important to check with your specific broker for their exact margin call and stop out levels, as these can differ significantly between brokers and account types.
You are obligated to provide a margin payment before the issuance of a CFD product, and there might be a need to pay additional margin before closing a trade.
Occasionally, your trading account may experience a margin call during periods of intense market volatility, especially if there are open positions and the equity is insufficient. However, the account might swiftly rebound if the market recovers in a very short time frame.Therefore, it's crucial to continuously keep an eye on the margin level of your trading account, particularly when you have open positions. This vigilance is necessary to prevent your account from reaching a margin stop out level.
Highness operates on a market execution model, not providing instant execution services.
Highness employs a market execution model, which entails that all trades and pending orders are executed at the prices displayed on the platform at the moment the order is placed.
Unlike stock and futures markets which are exchange
-traded, Forex operates on an over
-the
-counter (OTC) basis without a centralized exchange. Trading occurs directly between banks, governments, hedge funds, and private investors. The Forex market is available for trading 24 hours a day, five days a week, beginning in New Zealand and concluding in New York.
At Highness, we execute your trades solely as a principal, a practice consistent with other Forex and CFD providers of similar type. Our prices are obtained from independent external liquidity providers through an ECN or directly. These prices are related to you without any intervention from a dealing desk.
Each type has its own advantages and disadvantages, and the choice depends on a trader's strategy and trading preferences.
-An ECN (Electronic Communication Network) broker provides a platform where traders can trade directly with each other or with liquidity providers, often displaying the best available bid and asking quotes from multiple market participants. ECN brokers typically offer tighter spreads and charge a commission on trades.
-An STP (Straight Through Processing) broker routes orders directly to liquidity providers for execution, without a dealing desk. This means faster execution of trades and often more competitive spreads, but STP brokers might add a small markup to the spread instead of charging a commission.
-A Market Maker broker, on the other hand, creates a market for their clients, often taking the other side of a trade. They provide liquidity and set both the bid and ask prices in their trading platforms. Market Makers typically do not charge a commission but make money through the spread. They might also have more control over the prices and the execution of orders.
Highness Investment offers competitive trade execution speeds. Although the exact average trade execution time has not been specified in our conversation, the company sources its pricing from leading investment banks through prime providers, ensuring efficient and reliable trading. For precise details on execution times, you can contact their support team at **info@highnessinv.com**.
To enhance the speed of order execution, consider using a virtual private server (VPS) located near our trading servers for hosting your trading platform. A VPS, typically situated within a data center with high
-speed and dependable internet connections, can markedly reduce the time it takes to execute orders.
Our MetaTrader 5 platform supports the setting of trailing stop orders directly from the Trade terminal.
This is a directive from an investor to dispose of a specified quantity of an asset. A sell order initiates at the bid price and concludes at the ask price.
When a trader intends to sell (or take a short position) at a price below the current market value, they utilize a sell stop order. This order is triggered and executed when the bid price matches or falls below the specified 'stop' price.
A sell limit order is used by a trader who wants to sell (or go short) at a price above the current market level. This order is executed when the bid price on the platform reaches or exceeds the set sell limit price.
If a trader anticipates that the market will rise or fall but prefers to enter the trade only after a specific price level is reached, they can use a pending order. This order will remain unfilled if the market price does not reach the specified level.
A market order, which can be either a buy or sell instruction, enters you into a trade at the prevailing market price. By placing a market order, you are immediately entered into the trade at the best price currently available. This type of order is most suitable for situations where you need to act swiftly to capitalize on a trading opportunity.
A stop limit order is an order that activates at a specific or more favorable price once a designated stop level is hit. When the stop price is attained, the stop limit order turns into a limit order, aiming to buy or sell at the set limit price or at the next most advantageous available price.
This is a command from an investor to purchase a specified quantity of an asset. A buy order initiates at the asking price and concludes at the bid price.
A buy stop order is set when a trader intends to buy (or go long) at a price higher than the current market value. This order is executed when the ask price reaches or exceeds the predetermined 'stop' price.
A buy limit order is used by a trader who wants to buy (or go long) at a price lower than the current market level. This order is executed when the market declines and hits the set price, specifically when the ask price on the platform falls to or below the designated buy limit price.
A trailing stop is a dynamic stop
-loss order linked to a trade, adjusting with price movements. Its purpose is to secure gains or minimize losses when a trade progresses favorably by a specific number of pips, as determined by the trader. It's crucial to understand that trailing stops are managed on your local trading platform and only adjust if the price changes beneficially. Once the stop has shifted to either lock in profit or lessen a loss, it won't revert to its previous position. For trailing stops to function effectively, it's essential to keep your trading platform operational at all times when using this feature on your positions.
Reasons why your buy limit order may not have been executed include:
-Since the order was a buy, the relevant price is the Ask Price.
-By default, charts display only the historical Bid price.
-The Ask price is invariably higher than the Bid price, as it equals the Bid Price plus the Spread.
-Therefore, while the chart may show the price touching your specified level, the actual Ask price was higher. This means your set price for the buy limit order was not reached.
All Highness live Forex trading accounts come with no charges for account opening or maintenance. This allows you to fund and trade with your capital at your own convenience, free from any pressure by Highness.
Highness does not apply any extra fees or commissions for trading CFD indices.
When a dividend is paid in the underlying market, a dividend adjustment is made to positions in Share CFDs or Index CFDs. This adjustment occurs on the ex
-dividend date, which is when a stock begins trading without its dividend.For holders of Share CFDs or Cash Index CFDs, dividends are either credited or debited based on the direction of their open positions. If you have a long position (buy) and hold it overnight into the ex
-dividend date, you will receive the dividend. Conversely, if you have a short position (sell) and hold it overnight into this date, the dividend will be deducted from your account.In the scenario of Cash Index CFDs, this dividend adjustment is factored into the swap rate at the end of each trading day.
The reason for a triple swap rate in trading is related to the settlement of trades over the weekend. In the Forex market, trades typically settle in two business days. However, when a trade is held open from Wednesday to Thursday, the settlement date shifts to the following Monday, bypassing the weekend.To account for these additional two days (Saturday and Sunday) when the market is closed, the swap rate on Wednesday night is tripled. This triple rate compensates for the weekend period when no swaps are charged, as markets are not active. This practice is common in Forex trading to align with the standard two
-day settlement convention.
'Rollover' in Forex trading refers to extending the settlement date of an open position to the next trading day, influenced by factors like interest rate differentials, position size, rollover period duration, and broker fees. The swap rate, found on trading platforms, determines the rollover charge or credit, usually in points or pips. On Wednesdays, rollovers are typically tripled to cover the weekend market closure.To calculate rollover fees in Forex:Note that the fee can be a credit or charge, depending on interest rate differentials and broker fees. Always check your broker's specific rates and policies.1. Find the swap rate for your currency pair.2. Determine your position size in lots.3. Identify the rollover period (usually overnight).4. Use the formula: Rollover Fee = (Swap Rate × Position Size) / 10.5. Adjust for multiple days if necessary.
It's important to highlight that trading Indices might result in increased swap fees, mainly because of the inclusion of dividend charges associated with the stocks within the Index.
Highness offers various products like: indices, shares, CFDs, commodities, metals, ETFs, cryptocurrency and Forex.
Certain currency pairs might not appear in the Highness MT5 Market Watch for reasons such as limited broker offerings, trading restrictions, trading session hours, manual customization or temporary unavailability due to market conditions. For precise details about the missing pairs, it's best to contact Highness customer support on info@highnessinv.com or consult our platform documentation.
Highness Investment offers competitive spreads for gold trading. While the exact lowest spread for gold wasn’t specified in our discussion, it typically depends on market conditions and the account type you hold. For precise details on spreads, it's best to check directly on the trading platform or contact their support team at **info@highnessinv.com**.
You can locate the journal or platform logs in MT5 by following these steps:
1. Open MetaTrader 5 (MT5) on your computer.
2. In the top menu, click on "View".
3. From the dropdown menu, select "Terminal".
4. In the Terminal window at the bottom of the screen, go to the "Logs" tab.
5. Here, you will find the logs categorized into different sections, such as "Expert Advisors", "Journal", "Experts", and more.
6. To access the platform logs, click on the "Journal" tab, and you'll see a list of actions and events related to your trading account.
Slippage is a fundamental aspect of financial markets, whether you're trading Stocks, Commodities, or Forex. It affects all types of trading.When you enter a market order, you're asking for your order to be executed at the prevailing market rates. However, if there's a price change between when you submit your order and when it gets executed, your order may be executed at a different price. Slippage tends to be more pronounced during periods of market volatility, such as when significant news is released.
All trade orders are executed using the prices provided on our trading platforms. We use a market execution model, which means that stop loss and take profit orders are activated based on their preset conditions and are executed at the prevailing market price at that moment. It's important to note that we do not provide guaranteed stop loss orders.
The primary reason for this is often the reference to incorrect prices. To determine if the requested take profit price for a buy trade has been reached, it's essential to check the bid prices. Conversely, for a sell trade, you should reference the ask prices.Additionally, please note that a standard account includes a spread mark
-up on the raw spreads. This mark
-up is not reflected in the default bid prices displayed on the chart.
On MetaTrader 5, your chart can display either the bid or the ask price, but by default, it typically shows the bid price. The bid price is the price at which you can sell a currency pair or other financial instruments, while the ask price is the price at which you can buy.You can access it as the following steps:1. Access the chart settings in MetaTrader 5.2. Select the option to display the 'Ask line.'3. This action enables the real
-time display of the ask price on the chart.4. The feature is useful for visualizing the spread, which is the difference between the bid and ask prices.
Gold and silver are available for trading from Monday to Thursday between 01:01 and 23:58, and on Friday from 01:01 to 23:57.
Choosing a trading platform depends on your specific trading strategies and expertise. There's no universally 'right' or 'wrong' platform; it's about finding the one that aligns with your needs and preferences. The suitability of a platform can be determined by its features and how well it matches your individual experience. To make an informed choice, it's advisable to explore and test the features of various platforms to determine which one is the most compatible with your trading style.
An investor password in MT5 is a read
-only password that allows you to view and analyze your trading account's portfolio without making any changes. Here are the steps to obtain an investor password:1. Open the MT5 platform.2. On your Highness MT5 trading platform, navigate to "Tools" and then select "Options."3. Go to the "Server" tab and click on "Change."4. Use your master password to create an investor password by selecting the "Change Investor Password" box.
Free margin refers to the available funds in your trading account that you can utilize to open additional positions or to offset losses in your current open positions. When your trades are profitable, the free margin in your account will increase.
If you encounter the 'Trade Context is Busy' message while using the MetaTrader 5 (MT5) platform, it typically indicates that the platform is simultaneously processing more than one order. To fix this, you should close and restart your MT5 trading platform.
The trading hours on the MetaTrader 5 (MT5) platform typically depend on the specific financial instruments or markets you are trading in. Here are some general guidelines:
-Forex Market: The Forex market is open 24 hours a day during the weekdays, starting from 5 p.m. EST on Sunday until 5 p.m. EST on Friday. However, trading volumes can vary throughout the day, with the highest activity during the overlap of the major market sessions (such as London, New York, Sydney, and Tokyo).
-Stocks and Indices: Trading hours for stocks and indices are usually based on the specific stock exchange's operating hours. Such as the New York Stock Exchange that operates from 9:30 a.m. to 4 p.m. EST on weekdays.
-Commodities: The trading hours for commodities like gold, silver, and oil can vary, but they usually follow extended trading hours beyond the regular stock exchange times.
MetaTrader 4 (MT4) and MetaTrader 5 (MT5) are popular trading platforms, each with its own distinct features and capabilities. Each platform has its strengths, and the choice between MT4 and MT5 often depends on the specific needs and preferences of the trader.Here are some key differences between them:1. Market Accessibility: MT5 offers access to more markets compared to MT4. While MT4 is primarily focused on Forex trading, MT5 allows trading in Forex, stocks, futures, and commodities.2. Timeframes and Technical Analysis: MT5 features more time frames for charts, with 21 timeframes compared to MT4's 9. This provides a more detailed analysis. Additionally, MT5 has more technical indicators and graphical objects.3. Economic Calendar: MT5 includes an in
-built economic calendar that features news events, forecasts, and other important financial information, which is not available in MT4.4. Order Execution Types: MT5 offers more order execution types (4 compared to 3 in MT4). This includes two additional order types: 'Buy Stop Limit' and 'Sell Stop Limit'.5. Depth of Market: MT5 provides a Depth of Market feature, allowing traders to view market depth and the quantity of liquidity available at different price levels.6. Hedging: Both platforms support hedging, but MT5 also offers a netting system for exchange
-traded instruments.7. Programming Language: MT5 uses MQL5, which is more advanced than MT4's MQL4. This allows for more complex trading strategies and faster back
-testing of algorithms.8. Back
-Testing Capabilities: MT5 has more advanced back
-testing capabilities, including multi
-currency testing and more detailed historical data.9. Graphical Interface: MT5 has a slightly more modern interface compared to MT4, although the general layout is quite similar.10. Community and Support: MT4 has a larger user base and community, mainly because it was released earlier than MT5. This can make finding support and custom indicators or scripts easier for MT4.
The error message 'market is closed' indicates that trading attempts are being made outside the designated trading hours for a particular product.This restricts the ability to place or modify orders during weekends, market holidays, or any other periods when the relevant markets are not operational.To check a product's trading hours: 1. Navigate to the 'Market Watch' window.2. Right
-click on the desired product within this window.3. Select 'Specifications' from the context menu.4. A new window will open, displaying the trading schedule for the selected product.
To locate the server information for your trading account, refer to the email containing your login credentials received upon account creation.To find this email, you can check your inbox, especially in the spam folder. If you can't access the email, contact our live chat support for assistance in retrieving this information.In case you know your server details but can't find the specific server on your platform, follow these steps:1. Select 'File' and then 'Open an Account' on your trading platform.2. Click the 'Scan' button and choose the appropriate Highness server as provided in your email.3. Choose the option to 'Log in to an Existing Account.'4. Enter your existing account details and proceed to log in.
MetaTrader 5 (MT5) charts are sophisticated tools used for analyzing financial markets, particularly useful for traders and investors. They are integral for technical analysis, offering a range of tools and features to understand and interpret market dynamics effectively.Here's how they function:1. Display of Financial Instruments2. Timeframes3. Types of Charts4. Analytical Objects5. Technical Indicators6. Customization7. Real
-time Data8. Multi
-Window Feature9. Historical Data10. One
-Click Trading
The MetaTrader 5 trading platform includes a feature for real
-time position monitoring, allowing you to view your account balance, equity, margin, free margin, and the profit or loss of any open positions as they happen. This information is accessible in the 'Trade' tab located within the Terminal section of the platform. Also, you can find your account history in the 'History' tab, situated in the same section.
To access your MT4/5 trading account, you need your account number and password, which were provided to you upon opening your account.Follow these steps:1. Install the MT4/5 platform on your computer.2. Open the platform and click on 'File', then select 'Login to Trade Account'.3. A login window will appear. Here, enter your account number and password, and choose the appropriate server.While entering your password, ensure it's accurate. If you're copying and pasting, be careful not to include any extra spaces. It's also crucial to select the correct server name as specified in your account details email. If the server isn't visible in the list, use the 'rescan servers' option on your platform and then select the right server for 'Login'.The connection status will be displayed in the bottom right corner of the platform. If it shows 'invalid account', recheck your password entry. If it says 'no connection', ensure the server address is correctly entered.
To access your MT5 trading account, follow these steps:1. Install MT52. Launch MT53. Click on 'File' in the top menu, and then select 'Login to Trade Account'.4. Enter Login Details5. Choose the relevant server from the dropdown list. This server name should be mentioned in the email containing your login details.6. LoginMake sure to enter your password correctly, especially if you are copying and pasting, to avoid including any extra spaces. If you encounter issues like 'invalid account' or 'no connection', recheck your password and server address, respectively. The connection status will be displayed in the bottom right corner of the MT5 platform.
To generate account statements from the trading terminal, follow these steps:1. Navigate to Account History2. Access Custom Period Option3. Select Custom Period4. Set Statement Period5. Download the Report6. Save the Report7. Convert to Desired Format
MetaTrader 5 platform display charts based on the server time of Highness trading, which is set to GMT+2 or GMT+3, depending on daylight savings. Here's an overview:1. Server Time Alignment: Highness server time aligns with GMT+2/GMT+3. This timing corresponds to the New York market close at 5 pm EST, ensuring a smooth operation of markets throughout the week.2. Default Time Setting: All client terminals automatically follow the platform's server time settings by default.3. Midnight Server Time: The server's midnight (00:00) is synchronized with the New York closing time.4. Local Time Zone Adjustment: While clients have the option to change the chart time zone to match their local or desktop time, this is generally not advised.5. Tools for Time Zone Change: If a client still wishes to reflect their local time zone, custom indicators and other tools are available for this purpose. However, it's important to consider the potential impact on market analysis and trading activities.
A trading account is specific to its associated trading platform. For instance, an account on MT4 cannot be accessed through MT5. Each trading platform requires a distinct trading account. To set up an additional account for a different platform, you can use your secure client portal.
Indeed, you can simultaneously access your trading accounts from multiple computers using the same username and password.
On the MT5 platform, if you log in to multiple accounts from the same computer, only one account can be active at any given time in each instance of the platform. To use multiple accounts simultaneously, you would need to run multiple instances of the MT5 application, with each instance logged into a different account. This way, each account would be active within its respective instance of the application.
The trading hours on the MT5 (MetaTrader 5) platform depend on the specific financial markets and instruments you are trading. Forex markets, for instance, are generally open 24 hours a day during the business week, but the specific hours for stocks, commodities, and other instruments will vary based on the exchange they are traded on. It's important to check the trading hours for each instrument or market you're interested in, as these hours can also be affected by public holidays and special trading conditions.
The GMT offset or server time is significant because it determines the time reference used on the trading platform for charts, trade execution, and market analysis. For example, the GMT offset affects the start and end times of trading sessions, daily candle closures, and when market events are reflected in your trading terminal. This is crucial for traders using time-sensitive strategies or those tracking specific trading sessions
Yes, MT5 (MetaTrader 5) is compatible with Mac computers. Users with a Mac can download and install a version of the MT5 platform specifically designed for macOS. This ensures that Mac users can access the full range of features and tools available on the MT5 platform for their trading activities.
Highness provides all clients with the official, cloud
-based WebTrader Platform. This enables quick and reliable access to your MT5 trading account through any web browser, allowing you to manage your trades from any location.
With Highness Investment LLC, you can trade using MetaTrader 5 platform with 3 different account types which suit your trading skills and amount of money you intend to trade.
Highness provides its traders with the official MT5 mobile applications, enabling trading on the go. With these applications, you can quickly and securely access your Forex trading account. They are compatible with all mobile platforms, including Apple and Android devices. To start using the app, download the MT5 mobile application from either the Apple App Store or the Android Google Play Store. After downloading and opening the app, follow these steps:1. Navigate to ‘Settings’.2. Tap on 'Manage Accounts' or 'Settings'.3. Click on the small plus sign or choose 'New Account'.4. Select 'Log in to an existing account'.5. Search for your broker's name.6. Choose the server your account is set up on.7. Enter your login credentials and password.8. Press 'Sign In' to access your account.
The specific steps may vary slightly depending on your broker and the version of the software. Always refer to any specific instructions provided by your broker.To install the MT5 (MetaTrader 5) platform on your desktop, follow these steps:1. Download the MT5 Installation File2. Run the Installation File3. Follow the Installation Instructions4. Complete the Installation5. Launch MT56. Log in to Your Trading Account7. Configure the Platform
To download the MAM (Multi
-Account Manager) platform, follow these steps:1. Visit MAM/PAMM page on our website2. Find the MAM Platform Download Section3. Select the MAM Platform Version4. Download the Platform5. Run the Installation File6. Follow Installation Instructions7. Launch the MAM Platform and Log In
No, Highness Investment does not provide individual trading signals. However, they do offer educational resources, webinars, and market insights to help clients make informed decisions. It's important to remember that trading signals are not always reliable, and traders should assess market conditions and make decisions based on their own strategies and risk tolerance.
To ensure your Expert Advisor (EA) operates correctly on MetaTrader 5, activate it by clicking the ‘Expert Advisors' button in your trading terminal. If it doesn't function properly after this, reach out to your EA provider for support. Also, be aware that certain EAs may not recognize special symbols. For example, if you have an ECN account and are trading currency pairs marked with a '+' symbol, your EA might not copy these trades correctly.
The visual mode option is not immediately visible in the Strategy Tester window by default. To view this option, you need to expand the Tester window by dragging its edges, which will reveal the visual mode option.
Always test the EA in a demo environment before using it in live trading to ensure it operates as expected.To install an Expert Advisor (EA) on MetaTrader 5 (MT5), follow these steps:1. Obtain the EA file, usually with a .mq5 or .ex5 extension2. In MT5, go to "File" on the top menu and select "Open Data Folder"3. Navigate to MQL5 Folder4. Inside the MQL5 folder, locate and open the 'Experts' folder. Copy your downloaded EA file (either .mq5 or .ex5) into this folder5. Restart MT56. In MT5, open a chart for the currency pair or asset you want to trade with the EA. Then, find the EA in the 'Navigator' window, usually on the left side of the MT5 platform. Drag the EA to the chart.7. Configure the EA Settings8. Enable Automated Trading9. Activate the EA
To enable notifications on the MT5 platform:1. Use the built
-in 'Notifications' feature:
-Go to the 'Tools' menu in the MT5 platform.
-Click on 'Options'.
-Switch to the 'Notifications' tab.
-Update the settings as required.2. Alternatively, use the Alarm Manager from Highness's 'Smart Trading Tools' for additional notification options.
As an existing Highness client, you could qualify for a complimentary VPS subscription. To be eligible, ensure your account balance is at least $1,000.Simply fill out the opt
-in form, choose your preferred VPS provider, activate your VPS account, and trade a minimum of 10 standard FX lots.
Certainly, we do not restrict or impede the use of Expert Advisors (EAs) by our clients and welcome all EA trading styles. If you encounter any problems with your EA not functioning correctly, we recommend reaching out to your EA provider. They can offer guidance on configuring and setting up your EA to ensure it is compatible with our MT5 configuration.
No, it's not possible to directly install an EA script or indicator on the mobile version of the MT5 platform.
To find the trading server for your trading account if it's not immediately visible, follow these steps:
-Navigate to the 'About' section in your trading app
-Touch and hold the Highness logo
-Wait until your phone starts to vibrate
-Go back to the server list
-Select the suitable server from the list
-Log in to your trading account using this server
The performance of the platform, since it's installed on your computer, is beyond our control. It can vary from slow to fast due to several factors:1. Having too many indicators installed and active on your charts2. Opening too many charts simultaneously3. Running extra software, such as Expert Advisors (EAs)4. Operating on a PC with small RAM capacity5. Receiving a large influx of data on your platformTo identify and possibly fix the issue, try the following steps:
-Install a separate platform instance and operate it without any EAs or indicators to check if the problem persists.
-For further assistance, contact our support team at info@highnessinv.com for troubleshooting help.
When using certain technologies, experiencing occasional freezing or delays during periods of high activity, such as news events, is common due to the surge of data arriving at your terminal. To reduce the likelihood of these issues, it's recommended to have a speedy internet connection and use the most advanced hardware available. Additionally, operating your platform on a Virtual Private Server (VPS) rather than on your local hard drive can help in reducing these interruptions.
If this message appears on a Live account, it indicates that the login credentials or server address entered are incorrect. Verify your account information and attempt to log in once more. You also have the option to reset the password for your trading account. On the other hand, if this message is displayed on a Demo account, it may be because your
30. day license has expired. You can switch to a Live account or reach out to us for a demo account without an expiration date. Also, you can create another demo account at no charge through your secure client portal.
This message appears when the username or password entered for accessing your secure client portal is incorrect. You can reset your password, and a temporary password will be sent to the email address you used during the registration process.
The 'No connection' error message indicates that the login details you are using to access your trading account are incorrect. Please consult the email containing your login credentials for the accurate server details.
The 'authorization failed' error message typically means that the login credentials entered are incorrect or not recognized. This could be due to entering the wrong username, password, or other required authentication details. It may also occur if your account has certain restrictions or has not been properly activated or verified. To resolve this, double
-check your login information, ensure your account is fully set up and active, or contact support for further assistance.
To speed up your MetaTrader 5 (MT5) platform, you can try the following steps:1. Optimize Internet Connection2. Reduce Number of Running Charts and Indicators3. Close Unnecessary Programs4. Remove any unnecessary objects from your charts and workspace in MT55. Limit the Use of Expert Advisors (EAs)6. Archive or remove historical data that is not required for your current trading7. Upgrade Hardware8. Use a Virtual Private Server (VPS)9. Keep MT5 Updated10. Reduce MT5 Graphics SettingsRemember, the effectiveness of these steps can vary based on your individual trading setup and hardware capabilities.
To reset your password for a MetaTrader 5 (MT5) account, follow these general steps:1. Access Client Portal2. 'My Accounts' or 'Account Settings'3. Select the Relevant Trading Account4. Look for an option to reset or change your password. This might be under 'Account Settings' or 'Change Password'5. Follow the Password Reset Process6. Set a New Password7. Confirmation8. Log in to MT5 with the New Password
This message indicates that the file has not been correctly placed in the application folder. To properly run the software, it needs to be installed as an application. This can be done by selecting both the SignCut Pro 2 software and SignCut Draw, and then dragging and dropping them into the application folder, which should be opened in a separate finder window.
If you're having trouble finding a specific server on your trading application, here are the steps to follow for different devices:1. iOS Phone:
-Open 'Settings'.
-Select 'New Account'.
-Select 'Login to an Existing Account' from the drop
-down menu.
-Enter the server name.2. Android Phone:
-Navigate to the 'About' section.
-Touch and hold the logo until the phone vibrates or indicates a response.
-Return to the main menu to find the server.
-Proceed to log in.3. Desktop Application:
-Click on 'File' in the menu.
-Select 'Open an account'.
-Use the scan or search function to find your server.
-Select the server and then log in to an existing account.
An affiliate program is a marketing arrangement in which individuals or businesses earn a financial reward, typically a commission per acquisition (CPA), for referring new clients or customers to Highness.
To register as an affiliate, navigate to the CPA Affiliates page, select the 'Become a CPA Affiliate' option, and complete the provided form. After your account is activated, you will gain access to personalized tracking and marketing tools.
The calculation of affiliate commissions is based on the trading activities of the clients they introduce. The commission structure may differ according to the specific terms of the affiliate program. Typically, commissions are disbursed regularly, for instance, on a weekly or monthly schedule, and can be retrieved through a variety of payment methods offered by Highness Investment LLC.
Indeed, Highness Partners provides a platform for tracking affiliate activity. Upon registration as an affiliate, you will be assigned a unique tracking link, which you can immediately use to start referring clients. You'll also have the capability to view a comprehensive record of your referrals and monitor their development as traders.
Certainly, as an affiliate with Highness Partners, after signing into our secure affiliate platform, you will be granted complete access to in
-depth reporting tools that allow you to scrutinize your active account performance and examine the list of clients pending acquisition.
The affiliate platform at Highness Partners is designed for ease of use, enabling you to effortlessly set up personal notifications for achieving specific milestones. You'll be promptly alerted when certain criteria are fulfilled, like a conversion, allowing you to conveniently monitor your performance directly within the portal.
CPA payments are consistently processed within 15 days following the conclusion of each calendar month. On the day that the payment is processed, you have the immediate ability to withdraw your earned commissions.
To earn a CPA (Cost Per Acquisition) payment, certain criteria must typically be met. Although specific conditions may vary depending on the terms set by the broker or company offering the CPA program, the general criteria usually include: 1. **Referral of a New Client**: You must refer a new client who registers for an account with the company. 2. **Client Activity**: The referred client must complete certain required actions, such as making a deposit or executing a minimum number of trades. 3. **Minimum Deposit**: The referred client may need to deposit a certain amount into their account. 4. **Account Verification**: The referred client must often verify their account to ensure it’s legitimate. 5. **Compliance**: The referred client’s account should comply with the company's rules and policies, such as no fraudulent activities or manipulation. To learn more about the specific requirements for earning a CPA, it’s recommended to review the terms and conditions of the affiliate program or contact the company's affiliate support team.
The requirements for eligibility for the monthly bonus typically include several factors, which may vary from company to company. However, general conditions that may be required include: 1. **Monthly Deposit**: The client must deposit a certain amount into their account each month to qualify for the bonus. 2. **Number of Trades Executed**: It may require executing a specific number of trades during the month. 3. **Minimum Balance**: You may need to maintain a minimum balance in your account throughout the month. 4. **Product-Specific Requirements**: Some companies may offer specific bonuses for certain products, such as gold or oil. 5. **Compliance with Rules**: The client must have complied with all the company's terms and policies. To determine the precise requirements for qualifying for the monthly bonus, it is advisable to review the terms and conditions of the bonus program or contact the support team for additional information.
Certainly, as an affiliate, you are able to advertise Highness Investment LLC across various marketing platforms, including websites, blogs, social media channels, and through email campaigns. It's crucial to follow the guidelines and policies provided in the affiliate agreement to ensure that all promotional activities are conducted ethically and in compliance with the established terms.
The minimum amount that CPA affiliates can withdraw with Highness Partners is $600 USD. Should your monthly balance fall below this threshold, it will be carried over to the next month.
You can utilize your own marketing materials, provided that you comply with our straightforward set of promotional guidelines while representing your business in association with Highness Partners. These guidelines include avoiding guarantees of unrealistic profits, refraining from impersonating Highness directly, and not offering unlicensed trading advice. For approval of your materials, please consult with a member of our approachable Highness team.
You can locate your affiliate tracking link in the affiliate platform, specifically within the marketing tools section.
Certainly, you have the option to refer another affiliate who will be positioned under you, enabling you to earn additional commissions. For establishing a customized relationship that aligns with your specific business requirements, please contact your account manager.
Our standard expectation is that Affiliates predominantly refer a natural flow of unrelated individuals or entities. However, exceptions can be made based on the specific situation of the referral. If Affiliates intend to refer themselves or family members, these referrals must deposit at least $3,000 and trade a minimum of 10 FX lots to be eligible for CPA payments.
Indeed, it is recommended that you consult with your Account Manager prior to applying for a program switch. Also, you have the option to transition to our partner programs if any of them aligns more closely with your needs.
Commission payments can be made either through Wire Transfer or directly deposited into the trading account.
You can find the name and email address of your manager on the dashboard section of your affiliate account.
The choice of program depends on your client referral method. If you offer services to your clients, the IB (Introducing Broker) program is likely the most suitable for you. Conversely, the CPA (Cost Per Acquisition) program is more fitting for digital marketers who primarily use click tracking for sourcing their referrals, typically without providing services or maintaining relationships with their leads.
A Forex Introducing Broker (IB) acts as an intermediary, bringing new clients to Highness. As compensation for referring clients, the IB earns a continual payment based on a portion of the spread or commission that the brokerage levies on the trading activities of the clients they referred.
To begin your journey as an Introducing Broker, just visit the Highness IB web page and select the 'Become an Affiliate Today' button. After your account is established, you will gain access to personal tracking and marketing resources.
Introducing Broker (IB) rebates are credited the day following the closure of a trade by one of your referred clients. For instance, if your client concludes their trade on a Monday, your IB rebate would be processed on Tuesday.
After your Introducing Broker (IB) commissions have been deposited into your trading account, you can proceed with a standard withdrawal through your client portal.
Certainly, you have the option to refer another Introducing Broker (IB) who will be positioned under you, enabling you to earn additional rebates.For establishing a customized relationship that aligns with your specific business requirements, please contact your account manager.
All the customized landing pages, banners, and assistance required for your promotion in conjunction with the esteemed Highness brand will be provided by your account manager.
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